Delivery Information

HOW MUCH DOES DELIVERY COST?

Listed below are the delivery charges in GBP;

 

UK STANDARD 3-5 DAYS  FREE

UK NEXT DAY  £6.99

EUROPEAN DELIVERY STANDARD DELIVERY 6-8 DAYS  £12.99

REST OF WORLD STANDARD DELIVERY 6-8 DAYS  £16.99

 

CAN I CHANGE MY DELIVERY ADDRESS?

You can only change your delivery address before you submit the order.

Once the order has been dispatched we are unable to amend the address.

 

DO WE DELIVER TO BFPO & PO BOX ADDRESSES?

Unfortunately, we do not ship to BFPO & PO Box Addresses.

 

WHY IS MY COUNTRY NOT ON YOUR DELIVERY LIST?

This means that at this time we don't deliver to your country.

 

WILL I BE CHARGED CUSTOMS AND IMPORT CHARGES?

For regions outside of the European Union any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel and vary from country to country. Unfortunately, we have no control over these charges, and cannot tell you what the exact cost will be (if there is any). There are no customs or import duties within the EU as we ship from the UK.

 

CAN I CANCEL & CHANGE MY ORDER?

Because we want you to enjoy your order as soon as possible, we work super fast here at Schoolbag Station, to ensure your order is picked, packed and dispatched without delay. We're really proud of this but it does mean that if you need to change any of the details in this order we recommend that you call our Customer Service team on 0844 6933 220 or from outside the UK please call +44 844 6933 220 at your earliest convenience. Unfortunately if your order is already dispatched you will need to follow our returns and exchanges process.

 

CAN I ORDER A PRODUCT IN A DIFFERENT COLOUR OR SIZE?

All available products are shown on our site. If you can't see the colour or size you need, this means we don't have it.